Privacy Policy

Information we collect

The information we receive depends on how you use the site. You may provide details when you place an order, create an account, request support, join a mailing list, or ask about custom and wholesale work.

• Contact and account details, such as your name, email address, phone number, and login information.
• Order and delivery details, including billing and shipping addresses, products, quantities, and order history.
• Messages, product questions, custom requirements, reviews, and other information you choose to send.
• Device and usage information, such as IP address, browser type, pages viewed, referring page, and cookie or similar identifiers.

How we use information

We use information to operate the storefront, process and support orders, provide requested services, maintain accounts, respond to messages, improve the site, prevent misuse, and meet legal or accounting obligations.

Where required, we ask for consent before sending optional marketing messages. You can unsubscribe from marketing email at any time without affecting order-related messages.

Cookies and similar technologies

The site may use cookies and local storage to keep the cart and account working, remember preferences, understand site performance, and support analytics or advertising tools that are enabled. Browser settings can block or remove cookies, but essential storefront features may then stop working correctly.

Payments, shipping, and order partners

Payment methods, shipping services, hosting providers, and other order partners receive the information needed to perform their part of a transaction. The exact payment data handled by FUNFERY and by a payment provider depends on the method selected at checkout.

How we share information

We may share information with service providers that help run the website, process payments, fulfill and deliver orders, send communications, provide analytics, prevent fraud, or support customers. We may also disclose information when required by law, to protect rights and safety, or as part of a business reorganization. Providers may use information only for their contracted services or as otherwise described in their own notices.

How long we keep information

We keep information only for as long as reasonably needed for the purpose described, including order support, warranties, accounting, tax, dispute resolution, fraud prevention, and legal compliance. Retention periods vary by record type and applicable law.

Your choices and privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about how personal data is used or disclosed. You may also have a right to object to certain processing or to withdraw consent.

To make a privacy request, email support@funfery.com. We may need to verify your identity and may retain information where the law allows or requires it.

International visitors

FUNFERY and its service providers may process information in countries other than the country where you live. Where required, appropriate safeguards are used for international transfers.

Children

This storefront is intended for a general audience and is not directed to children under 13. We do not knowingly ask children under 13 to provide personal information.

Security and policy updates

We use reasonable administrative, technical, and organizational measures designed to protect information. No online service can guarantee absolute security.

We may update this policy when the site, our practices, or legal requirements change. The date at the top shows the latest revision.